Effective Date: 15-10-2024
At Bookkeeping Buddy, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our website or use our services:
a. Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Company details (if applicable)
b. Financial Information:
- Bank account details
- Tax identification numbers
- Transaction history
- Financial documents and records
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our accounting and bookkeeping services
- Process transactions and payments
- Communicate with you about your account, services, or inquiries
- Send marketing communications with your consent (you can opt out at any time)
- Improve and personalize your experience on our website
- Comply with legal obligations (e.g., tax or financial regulations)
3. Sharing Your Information
We respect your privacy and will not share your personal or financial information with third parties, except in the following cases:
a. Service Providers:
We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, IT support, or tax preparation partners. These third parties are obligated to maintain the confidentiality of your information.
b. Legal Compliance:
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas (summon or warrant) or government investigations.
c. Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you and take steps to ensure your privacy is protected.
4. Data Security
We are committed to protecting your personal and financial information. We use industry-standard security measures to safeguard your data, including:
- Secure servers and encryption technology
- Access controls to limit who can access your information
- Regular security audits and updates to ensure your data is protected from unauthorized access, loss, or misuse
However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
As a user, you have certain rights regarding your personal information:
a. Access: You have the right to request a copy of the personal information we hold about you.
b. Correction: You may request that we correct or update any inaccurate or incomplete information.
c. Deletion: You can request the deletion of your personal information, subject to legal obligations to retain certain data.
d. Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in our communications.
To exercise these rights, please contact our support team.
6. Data Retention
We will retain your personal and financial information for as long as necessary to provide our services and fulfill our legal obligations. After that period, we will securely delete or anonymize your data.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and provide personalized content. Cookies are small files stored on your device that help us understand how you use our site.
Types of Cookies:
- Essential Cookies: Required for the basic functioning of our website.
- Performance Cookies: Help us track how users interact with our website.
- Advertising Cookies: Used to deliver personalized ads based on your browsing behavior.
You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on our website with the effective date. Your continued use of our services after changes are made constitutes acceptance of the revised policy.
10. Contact Us
f you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: privacy@bookkeepingbuddy.com
Mailing Address: Frazer Town, Bengaluru- 56005